Essential Visit
Reservation assistance plus practical digital guidance.
Essential Visit includes independent assistance attempting the optional free official reservation process, date and preferred-time selection, a flexible +/-30-minute visit window, a mobile-friendly web guide, interior route, practical visit guide, nearby map, and email support.
Full (100%) refund if you request it within 72 hours of your confirmed purchase, provided your visit is at least 72 hours away. If your visit is less than 72 hours away, a 50% refund is available when you request at least 12 hours before your visit; requests within 12 hours of the visit, and no-shows, are not refundable. You always receive a 100% refund if we cannot complete the reservation-assistance service in time.