Contact

General support: support@notredamecompanion.com.

Refund requests: refunds@notredamecompanion.com.

Privacy requests: privacy@notredamecompanion.com.

Legal notices: legal@notredamecompanion.com.

Expected response time: we aim to respond to support requests within 1-2 business days. Time-sensitive visit support is prioritized.

Helpful links: Refund Policy, Privacy Policy, and FAQ.

Notre-Dame Companion is an independent reservation-assistance and digital-guide service operated by FON Group, Inc. It is not affiliated with or authorised by Notre-Dame de Paris, the Diocese of Paris, or any public institution. Cathedral admission and optional official reservations are free. Your payment covers our assistance, self-guided digital companion, and support—not admission, priority entry, or special access. Official availability and admission remain controlled by the cathedral.