Reservation assistance
Choose your preferred window. We attempt the optional free official reservation process when the cathedral makes availability available.
Independent reservation assistance + digital guide
Tell us your preferred date and time. We assist with the optional official reservation process and provide a self-guided digital audio companion on your phone. No human guide or on-site audio device is included.

Entry to the cathedral is free. An official timed reservation is also free and optional; visitors may also join the queue without a reservation. The cathedral issues official reservation documents only through its own website and app.
Notre-Dame Companion is an independent assistance service. We can attempt the official reservation process using the visit preferences you provide, then forward the official document without editing names or page content if successful. Availability is not guaranteed and normally opens only close to the visit. You can always make the same free reservation yourself on the official website.
Choose your preferred window. We attempt the optional free official reservation process when the cathedral makes availability available.
Open the self-guided digital audio companion in your phone browser right after checkout. No physical device or human tour guide is included.
History Lover adds deeper audio, cultural context, and stories before and after the visit.
Know when to arrive, what to keep ready, and how to follow the cathedral’s current entry instructions.
Use nearby context for photo spots, walks, cafés, and simple next stops.
Receive order updates, your reservation delivery, and support by email.
Your order is covered by the published Refund Policy if we cannot complete the reservation-assistance service in time.
Public preview
Listen to the guide, explore each moment of the visit, and try the AI concierge before checkout.
Choose an audio sample
Inside the nave, look up before you move forward. The height is the first lesson: medieval builders used light, rhythm, and stone to pull your eye toward the choir.
You get mobile guide access, practical notes, and preview content right away.
When official availability opens, our team attempts the free reservation process for your selected visit window.
If the reservation succeeds, the official reservation document is forwarded by email and through your access page without editing names or page content.
If the reserved-entry service cannot be completed in time, the Refund Policy applies.
| On your own | Notre-Dame Companion | |
|---|---|---|
| Entry | Free entry, with an optional free reservation made on the cathedral’s official website or app. | Independent help attempting that same free reservation process, subject to official availability. |
| Waiting | Visitors without a reservation may join the on-site queue. | No priority or skip-the-line access; always follow the cathedral’s current instructions. |
| Planning | You manage planning yourself. | Practical arrival instructions and a single mobile access flow. |
| Digital guide | No Notre-Dame Companion digital guide included. | Immediate mobile guide access and audio/history content depending on package. |
| Support and refunds | You are on your own. | Email support, order updates, and a clear published Refund Policy. |
Tell us your visit preferences and we will attempt the optional official reservation when availability opens. The digital companion is ready immediately; cathedral admission remains free.
Independent reservation assistance, practical arrival information, and mobile digital-guide access.
For visitors who want the full story of Notre-Dame before, during, and after the visit.
Immediate mobile guide access and practical visit information, plus our attempt to complete the optional official reservation process. If successful, we forward the official reservation document without editing names or page content.
Yes. Cathedral admission and the optional official reservation are free. Your payment is only for our independent reservation assistance, digital audio guide, and support.
No. Notre-Dame Companion is an independent booking and guide service operated by FON Group, Inc., not affiliated with Notre-Dame de Paris, the Diocese of Paris, or any public institution.
No. We do not sell or issue cathedral admission or official reservations, and we do not provide priority entry or special access. Your payment covers assistance, digital guide content, and support.
We try the closest available time within your selected visit window. Official availability is controlled by the cathedral, so no time or admission can be guaranteed.
Mobile guide access begins immediately after checkout.
If we cannot complete the reservation-assistance service in time, the Refund Policy entitles you to a full refund.
Full refund if you request it within 72 hours of purchase and your visit is at least 72 hours away. If your visit is sooner, a 50% refund is available up to 12 hours before your visit. You always get a full refund if we can’t reserve your timed entry. See the Refund Policy for details.