Términos del servicio

Notre-Dame Companion provides reservation assistance and a digital visit companion. We do not sell cathedral entry; cathedral access is free and subject to official availability.

Your reservation may be secured up to 30 minutes before or after your selected time. If we cannot secure a reservation by the configured refund deadline before your visit, you are eligible for a full refund as described in our Refund Policy.

Once an official reservation has been delivered, refunds are not available by default for circumstances outside our control (for example late arrival, missing identification, dress or security requirements, or cathedral or religious-event decisions).